Visiting and SPA etiquette
Tranquility and calmness are above all in our SPA. We kindly ask you to follow the rule. Also we kindly ask you to be sensible and to recognize the needs of other visitors and behave accordingly.
On special days some treatments can be already booked. It is therefore advisable to make reservations as early as possible. Take time for yourself! Before coming for the treatment, make sure your body, mind and soul take its time to tune into the treatment. We kindly ask you to arrive at least 5 minutes before your appointment in the SPA lounge. SPA visitors, who do not stay at the hotel, should arrive at least 10 minutes prior to the treatment.
Should you come late, we are sorry to inform that your treatment time will be shorter. Every appointment should be completed at due time so that the next guest does not have to wait.
Please note that you can cancel your appointment free of charge most lately 24 hours prior the treatment. In case of a later cancellation we have to charge 80% of the treatment price.
Bathrobe (possible slips for massage treatment) and slippers are ideal clothes for your visit in SPA area. All these accessories can be found in your room. In order to ensure your privacy is protected and so that you could feel comfortable you will be covered with a cloth during the massage treatment.
Also we provide you with disposable intimate slips. Bath towels are to be provided to you in SPA area. Please leave your jewelry and valuable things in your room.
Availability for children
Our SPA area is the place of tranquility! We kindly ask you to consider it. Children under 12 are not allowed in the SPA area.
In order to be able to organize relaxation vacations for you, we kindly ask you to leave your mobile phones in your rooms.
Please note that throughout the entire SPA area smoking is not allowed.